Semisurface is committed to assisting the customer wherever possible in achieving the desired results and reducing overall costs. The ZM™ technical, engineering, and production personnel work closely with the sales and marketing personnel, as a multi-disciplined team approach to facilitate desirable and expeditious response to the customer needs.
Semisurface provides innovative custom designed tools to meet the specific needs of the customer. If the customer has a particular requirement, ZM™ can be a trusted and experienced source in developing highly effective custom designed solutions to the wafer polishing process.
Experienced Specialized Consulting
Semisurface also can provide experienced consulting in the various elements of the wafer polishing process. ZM prides itself on expeditious and comprehensive response to specific consulting tasks, problem solving, or developing new processes for its customers. Semisurface can bring its many years of experience in various aspects of the wafer polishing business to affectively find comprehensive solutions, and achieve better overall results for its customers.
Excellent Customer Service
- Semisurface is committed to excellent response time and total customer satisfaction.
- Semisurface is committed to providing the wafer polishing industry with the highest quality products, service, and responsiveness to customer requirements.
- Semisurface will work closely with each customer to achieve the best results per the customer’s predetermined specifications.
- Semisurface can also be an experienced consultant team member, as customer needs change, or as development of new processes are requested.
- Semisurface is committed to continue its R&D, developing and improving products and procedures, to keep pace with the changing demands of the wafer polishing industry.
- Semisurface is committed to maintaining its on-time delivery of products and services.